At Tanwar Fabrication, we aim to ensure customer satisfaction. Our Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations.
1. Cancellation Policy
- Orders can only be canceled before they are processed for shipment.
- Once the order is shipped, no cancellations will be accepted.
2. Refund Policy
We only offer refunds in the case of defective products:
- A refund may be requested if the product is found to be defective upon delivery.
- Refund requests must be made within 7 days of delivery.
- Refunds will be processed to the original payment method used at the time of purchase.
3. Exceptions
- Custom-built cabins or equipment are not eligible for returns or refunds unless they are faulty.
